For hotels, designers & property managers

Rug care for hotels, interiors and managed properties.

Scheduled collection, a written condition report for every rug, hand-washing and repair by specialists, and delivery back on an agreed date. One contact from quote to return.

Send an enquiry Email care@thecarpethouse.sg

Pricing a single rug? Calculate your price

Home›Hotels, Designers & Property Managers

Who we work with

Hotels & serviced residences

Lobby, suite, ballroom and corridor rugs.

Interior designers

Client pieces before installation or at handover.

Property & facilities managers

Furnished units, show flats and common areas.

Procurement teams

Clear quotes, invoices and one point of contact.

Why it matters

Fine rugs are an asset.
Treat them like one.

A good hand-knotted rug in a lobby or suite can last for decades — or be ruined in one visit by the wrong cleaning method. Hot-water extraction and harsh detergents can bleed dyes, shrink the foundation and leave residue that attracts dirt.

We take loose rugs away and wash them entirely by hand: colour-tested, fully saturated with a pH-neutral wool-safe shampoo, raked out until the water runs clear, then dried naturally in the sun. It is slower. It is also why the rug still looks right years later.

Hand-washed, never machine-cleaned Condition report per rug Free islandwide pickup Since 2005

Loose rugs only

We specialise in loose rugs — Persian, oriental, silk, wool and machine-made. We do not clean wall-to-wall carpet on site.

Batches, not disruption

For properties with many rugs, we can collect in rotation so no space is left bare for long.

Honest advice

If a rug is not worth restoring, we will say so at the quote stage — before you spend anything.

Rake extraction

How it works

From first photo to
back in place.

Six steps, with a written record at each stage so your team always knows where each rug is.

Send photos and a list

WhatsApp or email photos of each rug with its rough size and location (e.g. "Lobby, 3 × 4 m"). A simple spreadsheet is fine.

Written quote and schedule

You receive a per-rug quote, any repair recommendations, and proposed pickup and return dates. Nothing starts until you approve.

Scheduled pickup

Our team collects at an agreed time, anywhere in Singapore, at no charge. Each rug is labelled, rolled and logged against your list.

Condition report

Before any work begins, each rug is photographed and checked: wear, stains, moth activity, colour run, fringe and edge condition, previous repairs. You get the report so there are no surprises.

Hand-wash and repair

Colour-tested, washed by hand, rake-extracted until the water runs clear, and sun-dried. Approved repairs are done by hand with matched wool.

Return and placement

Rugs come back on the agreed date, ready to lay or wrapped for storage, with a note of the work done and simple care advice for your housekeeping team.

Turnaround & logistics

Planned around your operations.

Clear timings, written records and one contact from quote to return.

5–7 working days

Typical washing turnaround

Counted from pickup. Drying depends on the weather and the rug's thickness, and we never return a rug that is not dry right through.

1–6 weeks

Repairs and restoration

Fringes and small holes usually take 1–2 weeks; re-weaving 3–6 weeks. You get a firm date once we have assessed the rug.

Free

Islandwide pickup & delivery

Collection and return times agreed in advance with your team. For multi-rug properties we can rotate rugs in batches.

Per rug

Condition reports

Photos and notes on arrival, so your records show the condition before work and what was done.

Written

Quotes & invoices

Itemised per rug, ready for purchase orders and your accounts team. No hidden charges.

Ongoing

Care schedules

For lobbies and busy suites, we can plan a regular washing cycle — usually every 6–12 months per rug.

Common questions

For hotels and designers, answered.

No. We specialise in loose rugs, which we collect and wash by hand at our own facility. This is what lets us colour-test, fully wash and sun-dry each rug properly.

Yes. Send us the list and we will propose a schedule. For hotels and managed properties we often collect in batches, so public areas are never without rugs for long.

Photos of each rug as it arrives, with notes on wear, stains, moth activity, colour run, fringes and edges, and any previous repairs. It also lists any repairs we recommend, each priced separately, so you can approve only what you want.

Yes. Designers often send antique or second-hand pieces to us before installation, or at the end of a project. We can deliver straight to site on an agreed date.

WhatsApp +65 9631 2421 or email care@thecarpethouse.sg with a photo of each rug, its rough size and where it is. We reply with a written, per-rug quote and proposed dates.

Talk to us

Tell us about your rugs.

Photos, sizes and locations are all we need to start.

WhatsApp+65 9631 2421 Emailcare@thecarpethouse.sg Call+65 9631 2421

Singapore's rug specialist · Est. 2005

Rugs your guests notice
for the right reasons.

Send us your list of rugs — by the enquiry form or email — and we will come back with a written quote and dates.

Send an enquiry Email us